1. DO YOU OFFER INTERNATIONAL SHIPPING?

Certainly! We offer shipping to the majority of countries around the globe.

2. WHAT IS THE EXPECTED SHIPPING TIME FOR MY ORDER?

We will process your order within 1-2 business days from the time you place it. For local shipment shipping, the time frame for local shipment of items is 7 to 10 business days.

International deliveries could take about 7-15 business days to arrive. But it could vary per country. For local shipment, delivery of items is subject to the operating hours of the local postal system. It typically takes place during business hours from Monday to Friday, between 9 a.m. and 5 p.m.

The estimated delivery periods are computed using average shipping durations and are expressed in business days, excluding weekends and public holidays. Should your order fail to arrive within the estimated timeframe or if you have any further inquiries about shipping, kindly contact us at customer@aubrie.co.

3. WHAT TIME ARE DELIVERIES USUALLY MADE?

Delivery of items is subject to the operating hours of the local postal system and typically takes place during business hours from Monday to Friday, between 9 a.m. and 5 p.m.

4. HOW MUCH IS THE SHIPPING FEE?

The standard shipping charge is $5.95 in most countries worldwide.

5. IS IT POSSIBLE TO CHANGE MY SHIPPING ADDRESS?

We strive to process orders promptly, which means that it may not be possible to make changes to an order once it has been placed. If you require modifications or cancellations, please contact us at customer@aubrie.co at the earliest opportunity or before the order is confirmed.

6. MAY I EXPECT TO RECEIVE AN UPDATE ON THE STATUS OF MY SHIPMENT?

After placing your order, an email will be sent to you confirming your purchase and providing a receipt number. This email will also contain a link to your Order Receipt, where you can review your order details and customer information.

Once your order has been processed and shipped, you will receive a second email containing your order number and a tracking link to monitor the status of your shipment.